Business Process Management

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Business Process Management Plasma Computing Group has deployed comprehensive Business Process Management (BPM) environments for several enterprise-level clients, including one of the world's largest telecom vendors. Our FusionTM BPM platform provides the backbone for all of our BPM deployments and our formal requirements documentation process allows us to actively engage with client stakeholders to ensure that all required process elements are clearly identified and accounted for. Our BPM offering incorporates the following processes and capabilities:
  • BPM Review & Design
  • BPM Strategy & Optimization
  • BPM Rationalization & Implementation
  • BPM Governance & Reporting
  • BPM Testing & Sandbox Capabilities
  • BPM Support & Training
  • BPM Hosting & Software-as-a-Service (SaaS) solutions
 
The Plasma FusionTM BPM platform provides a flexible, simple, dynamic and intuitive ecosystem that is extremely adaptable to business needs. Plasma FusionTM allows medium and large scale enterprises to convert manual and inefficient business processes into web based automated electronic processes. FusionTM can unify business process flow between customers, executives, employees, franchisees, partners, vendors and suppliers. FusionTM provides clients with the ability to dynamically create and deploy role based business models via a web platform, as well as, allowing complex management and visibility of processes without writing a single line of code. The platform can also be described as a web based Software as a Service (SaaS) or Cloud-based application that can be deployed on a company's intranet or be hosted on a Plasma server.

Plasma FusionTM features include business optimization, data modeling, role and decision based workflow, version management, custom report generation, notification management, document management, audit tracking, dashboards and exception handling.

Plasma can help your company or department define and implement web-based, industry leading, Business Oriented Process Models that are unified, agile, flexible and allow exception handling, versioning, management control, multiple roles, triggers and audit tracking.

Plasma will work with your organization on analyzing, defining, modeling and optimizing processes; creating role-based workflows and state machines; defining rules and job roles; user acceptance testing while improving reporting and auditing capabilities without expensive maintenance or integration issues.

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BPM Case Study

 
BPM Case Study A Fortune 10 telecommunications company wanted to streamline their NDA review, revision, and filing process for external clients looking to introduce new devices into the U.S. wireless marketplace. For this purpose they engaged with Plasma to implement a new Business Process Management (BPM) online solution that would not only facilitate online filing for NDAs, but also incorporate a lean approach for cost and time effectiveness. This new online interface was founded on Plasma's FusionTM BPM platform. This dynamic ecosystem benefitted the Telecom giant through improving the efficiency of interactions while at the same time providing improved control and visibility of NDA handling. The user experience, tools and support provided by the interface has resulted in greater flexibility and faster turn-around times for the users.

The comprehensive BPM online filing and approval environment has automated the processing of legal documentation, which is an area of stress for many service providers across many industries. In this particular case, it was an area of heavy engagement and multiple interactions on an hourly basis with businesses seeking partnerships and engagements with the broadband service provider. A critical factor in this successful implementation was the operational alignment of the new eco-system with existing processes and layers of business functions. The FusionTM Platform is dynamic and adaptable to custom needs of adjacent departments, and can be extended to optimize the documentation process in other areas that are critical to a company's growth.

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