Customer
US based document and image management company
Project
Combine a set of discreet software processes to remove manual intervention and enhance efficiency through automation.
Solutions
The customer had a number of software programs which collectively contributed towards completing a business process for document management and archive CD generation.
The problem with this process was that it required manual intervention between different software programs and was prone to errors and inefficiency.
Plasma combined all the processes together into a single software program which required minimal human intervention and automated the transfer of the job between different stages of business process and had a robust status and problem reporting
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