Businesses are driven by workflow processes, a series of tasks and actions involving one or more people, groups, or departments that culminate in a resolution and/or completion of a task. Workflow processes typically involve some form or data entry, form, decision or signoff, and document handoff and can include: customer and vendor onboarding, marketing approvals, purchase orders, account management and more.
Why Process Automation?
As processes become more complex, a paper-based workflow becomes more prone to human error. Typos, sending emails or documents to the wrong person, or even forgetting or overlooking an action that is dependent on an individual employee causes significant time delays and can have expensive financial ramifications.
By automating these workflows and processes and removing paper dependencies and legacy systems, organizations gain substantial efficiencies and effectiveness in their business.
Business Process Automation (BPA) Concepts
Plasma works with clients to introduce Business Process Management concepts and applications. This involves modeling and mapping the current business activities, tasks, roles involved, identifying where efficiencies can be improved, and converting manual tasks into actionable and trackable web-based workflows. This is done through Plasma's 'C2M Workflow' platform to dynamically model workflows, business models (forms and data), roles, views, dashboards, as well as email & text notifications.
Workflow Automation ensures that your business documents and tasks are structured to be optimally delivered to the appropriate person within your organization, at the correct time, and synchronized with other business activities. Process Automation regulates how information flows to your employees to support their day-to-day tasks as well as providing visibility to management to monitor activity, productivity, and see where the bottlenecks are.
With Business Process Automation:
- Optimize business by accelerating the decision-making process.
Reduce cost and time for tasks with at-your-fingertips data and collaboration.
Eliminate paper and deploy web-based tracking, searching, and reporting.
Make continuous changes and improvements to the process with visibility of audit tracking and KPIs.
Integrate your 3rd party SaaS applications, ERP systems, and legacy databases where applicable.