{"id":15014,"date":"2024-06-18T09:39:59","date_gmt":"2024-06-18T09:39:59","guid":{"rendered":"https:\/\/staging.plasmacomp.com\/?page_id=15014"},"modified":"2024-06-18T09:59:27","modified_gmt":"2024-06-18T09:59:27","slug":"customer-experience-and-engagement","status":"publish","type":"page","link":"https:\/\/www.plasmacomp.com\/home\/solutions\/customer-experience-and-engagement\/","title":{"rendered":"Customer Experience and Engagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15014\" class=\"elementor elementor-15014\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e505b1 section-padding-lg e-flex e-con-boxed e-con e-parent\" data-id=\"3e505b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8fc7ed5 e-flex e-con-boxed e-con e-child\" data-id=\"8fc7ed5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d29be0c elementor-widget elementor-widget-html\" data-id=\"d29be0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"case-list lp\">\r\n\r\n<a class=\"case-item\" href=\"\/solutions\/customer-experience-and-engagement\/crm\/\">\r\n<p class=\"img\"><img decoding=\"async\" src=\"\/icons\/crm-icon.svg\"><\/p>\r\n<h2 class=\"title\">Custom <b>CRM<\/b><\/h2>\r\n<p class=\"text\">Avoid the average \u201ccookie-cutter\u201d CRM Approach. Plasma delivers a customized digital CRM solution that enables organizations to improve internal efficiencies, maximize client engagement and satisfaction, drive revenue growth, and create market leadership.<\/p>\r\n<span class=\"circle-btn\"><i class=\"dl dl-arrow-right\"><\/i><\/span>\r\n<\/a>\r\n\r\n\r\n\r\n<a class=\"case-item\" href=\"\/solutions\/customer-experience-and-engagement\/sales-and-service-management-ssm\/\">\r\n<p class=\"img\"><img decoding=\"async\" src=\"\/icons\/ssm-icon.svg\"><\/p>\r\n<h2 class=\"title\">Sales and Service <b>Management (SSM)<\/b><\/h2>\r\n<p class=\"text\">In collaboration with industry experts Plasma has developed a digital SSM Solution that delivers impactful change throughout all functions within a typical Field Service Management operation. Impacts that include revenue growth, cost reduction, deployment efficiency, data availability, and data security.<\/p>\r\n<span class=\"circle-btn\"><i class=\"dl dl-arrow-right\"><\/i><\/span>\r\n<\/a>\r\n\r\n<a class=\"case-item\" href=\"\/solutions\/customer-experience-and-engagement\/sales-pipeline-management\/\">\r\n<p class=\"img\"><img decoding=\"async\" src=\"\/icons\/sales-icon.svg\"><\/p>\r\n<h2 class=\"title\">Sales and Pipeline <b>Management<\/b><\/h2>\r\n<p class=\"text\">The inability to establish, and maintain, a 360\u00b0 view of the sales pipeline is a common problem for enterprises with complex sales channels. Convert a higher percentage of your opportunity pipeline into actual revenue by improving your visibility and maintaining real-time contact.<\/p>\r\n<span class=\"circle-btn\"><i class=\"dl dl-arrow-right\"><\/i><\/span>\r\n<\/a>\r\n<a class=\"case-item\" href=\"\/solutions\/customer-experience-and-engagement\/sales-analytics\/\">\r\n<p class=\"img\"><img decoding=\"async\" src=\"\/icons\/sales-analytics-icon.svg\"><\/p>\r\n<h2 class=\"title\">Sales <b>Analytics<\/b><\/h2>\r\n<p class=\"text\">AI-enabled analytics for sales forecasts, sales channel performance, geographical variances, pricing trends, and predictive market demands. Analytics that foster proactive decisions and actions.<\/p>\r\n<span class=\"circle-btn\"><i class=\"dl dl-arrow-right\"><\/i><\/span>\r\n<\/a>\r\n<a class=\"case-item\" href=\"\/solutions\/customer-experience-and-engagement\/quote-to-cash\/\">\r\n<p class=\"img\"><img decoding=\"async\" src=\"\/icons\/Quote-to-Cash-icon.svg\"><\/p>\r\n<h2 class=\"title\">Quote-to-Cash<\/h2>\r\n<p class=\"text\">Your Quote-to-Cash performance touches every aspect of your operation and, therefore, can be either a positive driving force, or a significant hindrance. A high-performing QTC process will drive both revenue and profit. A digital transformation of your QTC lifecycle will have far-reaching implications.<\/p>\r\n<span class=\"circle-btn\"><i class=\"dl dl-arrow-right\"><\/i><\/span>\r\n<\/a>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4905350 e-con-full e-flex e-con e-parent\" data-id=\"4905350\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c29609 elementor-widget elementor-widget-template\" data-id=\"1c29609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"6697\" class=\"elementor elementor-6697\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c127faf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c127faf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd3a89a\" data-id=\"dd3a89a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51f789a dl-align-center elementor-invisible elementor-widget elementor-widget-redias-section-heading\" data-id=\"51f789a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"redias-section-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"dl-section-heading\">\n                            <h4 class=\"dl-sub-heading\">\n                <span class=\"custom-border left\">Industry Value <\/span>\n            <\/h4>\n                                    <h2 class=\"dl-heading\" data-bg-text=\"\">\n                Built for Complex, <b>Real-World Operations<\/b>            <\/h2>\n                                        <p class=\"dl-desc\">C2M helps businesses that need stronger visibility, faster decisions, and better coordination across operations.<\/p>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f72d42 e-flex e-con-boxed e-con e-parent\" data-id=\"7f72d42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13fbc83 e-grid range-of-industries home e-con-full e-con e-child\" data-id=\"13fbc83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8063dfd elementor-widget elementor-widget-ucaddon_lord_icon\" data-id=\"8063dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_lord_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Lordicon: Animated Icons -->\n<style>\/* widget: Lordicon: Animated Icons *\/\n\n#uc_lord_icon_elementor_8063dfd{\n  transition:0.3s;\n  display:flex;\n}\n\n#uc_lord_icon_elementor_8063dfd .ue-lord-icon-holder{\n  display: inline-flex;\n  justify-content: center;\n  align-items: center;\n}\n\n#uc_lord_icon_elementor_8063dfd .ue-lord-icon-holder{\n    }\n\n#uc_lord_icon_elementor_8063dfd lord-icon{\n  flex-shrink:0;\n  flex-grow:0;\n}\n\n#uc_lord_icon_elementor_8063dfd .ue-box-button{\n  width:100%;\n}\n\n#uc_lord_icon_elementor_8063dfd .ue-btn {\n\ttext-decoration:none;\n\ttransition: 0.3s;\n    text-align:center;\n}\n\n\n\t.ue-box-title    {\n      font-size:21px;\n    }\n\n\n\n\n@keyframes pulseuc_lord_icon_elementor_8063dfd {\n\t 0% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n\t\n\t70% {\n\t\ttransform: scale(1);\n\t\tbox-shadow: 0 0 0 20px #b6b6b6;\n\t}\n\t\n\t100% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n}\n\n<\/style>\n\n<div class=\"ue-lord-icon-wrapper  elementor-animation-float\" id=\"uc_lord_icon_elementor_8063dfd\">\n  \n  <a href=\"\/industries\/agriculture\/\"  target='_blank'>    <div class=\"ue-lord-icon-inner\">\n      <div class=\"ue-lord-icon-holder\">\n        <lord-icon\n\n                        src=\"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2026\/04\/wired-outline-1827-growing-plant.json\"       \n            trigger=\"hover\"\n              target=\".ue-lord-icon-wrapper\"                                                      delay=\"0\"\n            stroke=\"regular\"\n            colors=\"primary:#6EC1E4,secondary:#FF6A32\">\n\n        <\/lord-icon>\n      <\/div>\n    <\/div>\n  <\/a>\n  <div class=\"ue-lord-icon-contet\">\n    <a href=\"\/industries\/agriculture\/\"  target='_blank'><div class=\"ue-box-title\">Agriculture<\/div>    <div class=\"ue-box-text f14p\"><p>manage inventory, programs, products, and operational workflows more effectively<\/p><\/div><\/a>      <\/div>\n\n<\/div>\n  \n<!-- Animated icons by Lordicon.com -->\n<!-- end Lordicon: Animated Icons -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dd8d7d elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_lord_icon\" data-id=\"7dd8d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_lord_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Lordicon: Animated Icons -->\n<style>\/* widget: Lordicon: Animated Icons *\/\n\n#uc_lord_icon_elementor_7dd8d7d{\n  transition:0.3s;\n  display:flex;\n}\n\n#uc_lord_icon_elementor_7dd8d7d .ue-lord-icon-holder{\n  display: inline-flex;\n  justify-content: center;\n  align-items: center;\n}\n\n#uc_lord_icon_elementor_7dd8d7d .ue-lord-icon-holder{\n    }\n\n#uc_lord_icon_elementor_7dd8d7d lord-icon{\n  flex-shrink:0;\n  flex-grow:0;\n}\n\n#uc_lord_icon_elementor_7dd8d7d .ue-box-button{\n  width:100%;\n}\n\n#uc_lord_icon_elementor_7dd8d7d .ue-btn {\n\ttext-decoration:none;\n\ttransition: 0.3s;\n    text-align:center;\n}\n\n\n\n\n@keyframes pulseuc_lord_icon_elementor_7dd8d7d {\n\t 0% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n\t\n\t70% {\n\t\ttransform: scale(1);\n\t\tbox-shadow: 0 0 0 20px #b6b6b6;\n\t}\n\t\n\t100% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n}\n\n<\/style>\n\n<div class=\"ue-lord-icon-wrapper  elementor-animation-float\" id=\"uc_lord_icon_elementor_7dd8d7d\">\n  \n  <a href=\"\/industries\/telecom\/\"  target='_blank'>    <div class=\"ue-lord-icon-inner\">\n      <div class=\"ue-lord-icon-holder\">\n        <lord-icon\n\n                        src=\"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2026\/04\/wired-outline-726-wireless-connection.json\"       \n            trigger=\"hover\"\n              target=\".ue-lord-icon-wrapper\"                                                      delay=\"0\"\n            stroke=\"regular\"\n            colors=\"primary:#6EC1E4,secondary:#FF6A32\">\n\n        <\/lord-icon>\n      <\/div>\n    <\/div>\n  <\/a>\n  <div class=\"ue-lord-icon-contet\">\n    <a href=\"\/industries\/telecom\/\"  target='_blank'><div class=\"ue-box-title\">Telecom<\/div>    <div class=\"ue-box-text f14p\"><p>support faster service and issue management<\/p><\/div><\/a>      <\/div>\n\n<\/div>\n  \n<!-- Animated icons by Lordicon.com -->\n<!-- end Lordicon: Animated Icons -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c408fc7 elementor-widget__width-inherit elementor-widget elementor-widget-ucaddon_lord_icon\" data-id=\"c408fc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_lord_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Lordicon: Animated Icons -->\n<style>\/* widget: Lordicon: Animated Icons *\/\n\n#uc_lord_icon_elementor_c408fc7{\n  transition:0.3s;\n  display:flex;\n}\n\n#uc_lord_icon_elementor_c408fc7 .ue-lord-icon-holder{\n  display: inline-flex;\n  justify-content: center;\n  align-items: center;\n}\n\n#uc_lord_icon_elementor_c408fc7 .ue-lord-icon-holder{\n    }\n\n#uc_lord_icon_elementor_c408fc7 lord-icon{\n  flex-shrink:0;\n  flex-grow:0;\n}\n\n#uc_lord_icon_elementor_c408fc7 .ue-box-button{\n  width:100%;\n}\n\n#uc_lord_icon_elementor_c408fc7 .ue-btn {\n\ttext-decoration:none;\n\ttransition: 0.3s;\n    text-align:center;\n}\n\n\n\n\n@keyframes pulseuc_lord_icon_elementor_c408fc7 {\n\t 0% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n\t\n\t70% {\n\t\ttransform: scale(1);\n\t\tbox-shadow: 0 0 0 20px #b6b6b6;\n\t}\n\t\n\t100% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n}\n\n<\/style>\n\n<div class=\"ue-lord-icon-wrapper  elementor-animation-float\" id=\"uc_lord_icon_elementor_c408fc7\">\n  \n  <a href=\"\/industries\/manufacturing\/\"  target='_blank'>    <div class=\"ue-lord-icon-inner\">\n      <div class=\"ue-lord-icon-holder\">\n        <lord-icon\n\n                        src=\"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2026\/01\/wired-outline-2029-ropczyce-town.json\"       \n            trigger=\"hover\"\n              target=\".ue-lord-icon-wrapper\"                                                      delay=\"0\"\n            stroke=\"regular\"\n            colors=\"primary:#6EC1E4,secondary:#FF6A32\">\n\n        <\/lord-icon>\n      <\/div>\n    <\/div>\n  <\/a>\n  <div class=\"ue-lord-icon-contet\">\n    <a href=\"\/industries\/manufacturing\/\"  target='_blank'><div class=\"ue-box-title\">Industrial<\/div>    <div class=\"ue-box-text f14p\"><p>improve visibility, process control, and workflow efficiency<\/p><\/div><\/a>      <\/div>\n\n<\/div>\n  \n<!-- Animated icons by Lordicon.com -->\n<!-- end Lordicon: Animated Icons -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Custom CRM Avoid the average \u201ccookie-cutter\u201d CRM Approach. Plasma delivers a customized digital CRM solution that enables organizations to improve internal efficiencies, maximize client engagement and satisfaction, drive revenue growth, and create market leadership. Sales and Service Management (SSM) In collaboration with industry experts Plasma has developed a digital SSM Solution that delivers impactful change [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6684,"parent":3930,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15014","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experience and Engagement - Plasma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience and Engagement - Plasma\" \/>\n<meta property=\"og:description\" content=\"Custom CRM Avoid the average \u201ccookie-cutter\u201d CRM Approach. Plasma delivers a customized digital CRM solution that enables organizations to improve internal efficiencies, maximize client engagement and satisfaction, drive revenue growth, and create market leadership. Sales and Service Management (SSM) In collaboration with industry experts Plasma has developed a digital SSM Solution that delivers impactful change [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Plasma\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-18T09:59:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/05\/sales-hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/\",\"url\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/\",\"name\":\"Customer Experience and Engagement - Plasma\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.plasmacomp.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/sales-hero.jpg\",\"datePublished\":\"2024-06-18T09:39:59+00:00\",\"dateModified\":\"2024-06-18T09:59:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.plasmacomp.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/sales-hero.jpg\",\"contentUrl\":\"https:\\\/\\\/www.plasmacomp.com\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/sales-hero.jpg\",\"width\":1140,\"height\":500,\"caption\":\"sales & customer engagement\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/customer-experience-and-engagement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.plasmacomp.com\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions\",\"item\":\"https:\\\/\\\/www.plasmacomp.com\\\/solutions\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Experience and Engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#website\",\"url\":\"https:\\\/\\\/www.plasmacomp.com\\\/\",\"name\":\"Plasma\",\"description\":\"Digital Transformation Solutions to Match Your Enterprise Needs\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.plasmacomp.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#organization\",\"name\":\"Plasma\",\"url\":\"https:\\\/\\\/www.plasmacomp.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.plasmacomp.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/cropped-Plasma_Logo_color.png\",\"contentUrl\":\"https:\\\/\\\/www.plasmacomp.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/cropped-Plasma_Logo_color.png\",\"width\":599,\"height\":250,\"caption\":\"Plasma\"},\"image\":{\"@id\":\"https:\\\/\\\/www.plasmacomp.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Experience and Engagement - Plasma","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/","og_locale":"en_US","og_type":"article","og_title":"Customer Experience and Engagement - Plasma","og_description":"Custom CRM Avoid the average \u201ccookie-cutter\u201d CRM Approach. Plasma delivers a customized digital CRM solution that enables organizations to improve internal efficiencies, maximize client engagement and satisfaction, drive revenue growth, and create market leadership. Sales and Service Management (SSM) In collaboration with industry experts Plasma has developed a digital SSM Solution that delivers impactful change [&hellip;]","og_url":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/","og_site_name":"Plasma","article_modified_time":"2024-06-18T09:59:27+00:00","og_image":[{"width":1140,"height":500,"url":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/05\/sales-hero.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/","url":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/","name":"Customer Experience and Engagement - Plasma","isPartOf":{"@id":"https:\/\/www.plasmacomp.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/#primaryimage"},"image":{"@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/05\/sales-hero.jpg","datePublished":"2024-06-18T09:39:59+00:00","dateModified":"2024-06-18T09:59:27+00:00","breadcrumb":{"@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/#primaryimage","url":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/05\/sales-hero.jpg","contentUrl":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/05\/sales-hero.jpg","width":1140,"height":500,"caption":"sales & customer engagement"},{"@type":"BreadcrumbList","@id":"https:\/\/www.plasmacomp.com\/solutions\/customer-experience-and-engagement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.plasmacomp.com\/home\/"},{"@type":"ListItem","position":2,"name":"Solutions","item":"https:\/\/www.plasmacomp.com\/solutions\/"},{"@type":"ListItem","position":3,"name":"Customer Experience and Engagement"}]},{"@type":"WebSite","@id":"https:\/\/www.plasmacomp.com\/#website","url":"https:\/\/www.plasmacomp.com\/","name":"Plasma","description":"Digital Transformation Solutions to Match Your Enterprise Needs","publisher":{"@id":"https:\/\/www.plasmacomp.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.plasmacomp.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.plasmacomp.com\/#organization","name":"Plasma","url":"https:\/\/www.plasmacomp.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.plasmacomp.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/04\/cropped-Plasma_Logo_color.png","contentUrl":"https:\/\/www.plasmacomp.com\/wp-content\/uploads\/2024\/04\/cropped-Plasma_Logo_color.png","width":599,"height":250,"caption":"Plasma"},"image":{"@id":"https:\/\/www.plasmacomp.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/pages\/15014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/comments?post=15014"}],"version-history":[{"count":0,"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/pages\/15014\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/pages\/3930"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/media\/6684"}],"wp:attachment":[{"href":"https:\/\/www.plasmacomp.com\/home\/wp-json\/wp\/v2\/media?parent=15014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}