Computer Systems Analyst

Key Responsibilities

• Collaborate with management, departments, and customers to identify end-user requirements and specifications for the Plasma C2M™ product.
• Design and implement .NET and Angular applications that fulfill product requirements.
• Develop high-quality, scalable, and secure tools.
• Communicate with end-users to determine their needs.
• Test completed software and debug as necessary.
• Examine existing code and recommend patches, design overhauls, or fixes for broken code.
• Develop technical documentation to support future software development projects.
• Develop RESTful APIs.
• Write clean, documented, and maintainable code.
• Mature and automate existing code and processes.
• Develop client-side CLI applications.
• Use expertise in public clouds to develop new tooling and migrate existing tooling.
• Work collaboratively with the team to design and build new capabilities.
• Test and deploy programs and applications.
• Troubleshoot, debug, maintain, and improve existing software.
• Compile and assess user feedback to improve software performance.
• Observe user feedback and recommend improvements to existing software products.
• Analyze and implement technology-based solutions to enhance the C2M® platform.
• Create, execute, and validate test cases resulting in process consistency and reduced error disputes.
• Perform root cause analysis of client issues by analyzing C2M platform configurations, including Connect Node, dashboards, and workflows.