Plasma to attend Field Service USA 2019

Event Information

Plasma will be attending the Field Service USA event, where many cross-industry services, support and customer care leaders plan to come together to discuss and build world-class service and support work.

The annual event is being held in JW Marriott Desert Springs Resort & Spa 74-855 Country Club Drive, Palm Desert, CA, April 23-26, 2019.

The Main International Event for the Field Service Industry

For 20 years, field service has become the most important North American event for the USA service and field service management industries. From early IoT concepts to AI, Field Service is where innovative ideas spread, and forthcoming strategies are created.

This year, 250+ attendees and more than 100 speakers, including top managers from international companies such as AT&T, Lenovo, Fujitsu, Philips, PwC, Siemens, Cisco and others, will share their insights.

The conferences will cover every area impacting your business, including:

  • Service revenue and preventative services
  • Connected devices and IoT
  • Customer experience and remote diagnostics
  • Knowledge management, training and development
  • Artificial intelligence and machine learning

An Important Milestone in Plasma’s Field Service Strategy

Plasma’s participation in field service USA 2019 is an exciting time as the company plan to unveil some existing and new industry best-practices for the field service vertical.

Joining the leaders of the world and participating in the Palm Springs program, Plasma establishes its own place to find new customers and partners in the global stage.

Join Plasma at Field Service USA 2019!

Hourly Schedule

Day 1 - 2019-04-23

07:00 - 21:00
Deep-Dive Workshop Day
The People, Processes, And Technology To Remain Competitive In Tomorrow’s Evolving Service Environment

Day 2 - 2019-04-24

07:00 - 20:00
Main Conference Day One
Leveraging IoT, Big Data, and AI To Move Towards Preemptive Service And Achieve Customer Business Outcomes

Day 3 - 2019-04-25

07:00 - 20:00
Main Conference Day Two
Increasing Revenue With New Service Offerings And Knowing What Your Customer Wants

Day 4 - 2019-04-26

08:00 - 13:00
Service Organizations
Only Interactive Roundtable Focus Day: Put Your New Ideas Into Action!


Apr 23 - 26 2019


7:00 am - 9:00 pm


JW Marriott Desert
JW Marriott Desert Springs Resort & Spa, Palm Desert, CA, USA