Maximize the relationships with your customers and fully capitalize on market-growth opportunities with a customized CRM Solution.
Customer Relationship Management (CRM)
Avoid the Average “Cookie-Cutter” CRM Approach
Your organization deserves better. Engage with CRM specialists that have proven experience across multiple industries and CRM products — knowing what works and what doesn’t.
Plasma delivers a customized digital CRM solution that enables organizations to improve internal efficiencies, maximize client engagement and satisfaction, drive revenue growth, and create market leadership.
Common Problems Faced by CRM-Poor Enterprises
The lack of a customized, integrated, feature-rich CRM solution can cripple an enterprise’s ability to fully capitalize on its opportunities as well as its ability to maximize utilization of its resources. Common problems include:
- Poor coordination of resources and activities.
- Reliance on disparate systems and tools to track and manage complex sales lifecycle management activities.
- Poor quote-to-cash performance.
- Lack of visibility into customer and market trends.
- Loss of sales opportunities due to sales lifecycle management data that is not delivered in real time.
- Failure to fully maximize ROI.
A recognized leader in the Agricultural and Livestock Industry had an urgent need for revitalization of several of its mission-critical business systems. See how Plasma addressed the following concerns:
- Manual Processing of Sales Contacts & Other Legal Documents
- Lack of a Consolidated Topline Reporting Solution
- Back Office Functions Driven by Legacy Systems
Plasma CRM Solution Benefits:
A customized CRM Solution from Plasma delivers a comprehensive suite of capabilities that enables the enterprise to maximize revenue, market growth, and ROI.
Sales Management and Analytics
Many potential deals are lost due to losing track of where those opportunities lie within their individual “life-cycles”. Poor visibility leads to lost opportunities. A custom CRM solution from Plasma provides dynamic sales lifecycle management capabilities that allows for continuous tracking and management of your opportunities from initial contact through sale and delivery.
KPI Establishment and Tracking
Plasma’s CRM solution provides powerful data analytics and dashboarding capabilities. Establish your KPI’s and then monitor actual performance via automated, real-time, data presented on customized dashboards. Take timely corrective actions based on automated alerts. Sales lifecyle management supported by real-time data.
Easily create customized dashboards that allow you to monitor critical aspects of your sales lifecycle management process—in real time. Customize your dashboards in ways that bring the most value to your enterprise. View your critical data in formats that can be easily consumed and quickly acted upon.
Sales Process Automation
Data-Driven Allocation of Sales Resources
Customized to Specific Needs of the Enterprise
Implementation, Hosting, and Support (Managed Services)
Any software application is only as good as the quality of its implementation and of the ongoing support services. Plasma has a 15 year track record of providing high-end implementation, hosting, and support services for a wide range of enterprise-level deployments.