Plasma’s C2M® Big Data will provide you with powerful technology that enables the development of deep, real-time, insights from the huge volumes of data generated throughout your enterprise. Our C2M® Big Data technology is the engine that drives your ability to utilize your volumes of data to drive dynamic capabilities such as Artificial Intelligence and Machine Learning.
Plasma’s Big Data Technology
Our C2M® Big Data technology is the engine that will drive your ability to fully capitalize on the power that is contained within your data. Data that, when efficiently mined, absorbed, and shared, can provide you with significant competitive advantages all across your enterprise. Our C2M® Big Data technology is a vital component within many of our solutions, including:
Periodic small samplings of customer data is not enough to provide the level of insights needed to understand, and predict, customer needs and behaviors. Those deep insights require the ability to maintain constant, real-time, contact with large volumes of data from a wide range of data sources. Our C2M® Big Data technology provides that power across all of our individual Customer Engagement Solutions.
The most effective Vendor Management Programs are those that are more proactive than reactive. That proactivity can only be realized through the utilization of Big Data and the predictive analytics that can be gleaned from that data. Plasma’s CRM® Big Data is the engine that drives the following Plasma Vendor Management Solutions.
Field Service Management
Data is the lifeblood of companies within the Field Service Management industry. That data is generated from a wide range of sources (IoT devices, mobile devices, on-premise applications, etc.). Competitive advantage comes from the ability to efficiently consume Big Data and then make rapid decisions based on real-time insights.. That requires a powerful Big Data engine. Plasma’s C2M ® Big Data is that engine; an engine that drives:
Implementation, Hosting, and Support (Managed Services)
Any software application is only as good as the quality of its implementation and of the ongoing support services. Plasma has a 15 year track record of providing high-end implementation, hosting, and support services for a wide range of enterprise-level deployments.