Process automation provides the impetus for improved operational and financial performance. The development of customized, scalable, workflows are the backbone of process automation.

Workflow Automation Solutions Development

Plasma’s suite of solutions all contain core elements of process automation; automation that enables the conversion of processes that are manual and rigid into processes that are automated and agile. The engine that drives that process automation is Plasma’s C2M® Workflow platform.

Intelligent Workflows – Taking Process Automation to the Next Level

Business Process Management (BPM) solutions have been around since the early 2000’s. Over that ~ 15-year period business enterprises have adopted BPM philosophies and strategies in efforts to gain control of mission-critical processes. The evolution of BPM has been supported by an explosive growth in software solutions that have enabled automation of those processes; automation that improved control, reliability, and efficiency.
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Plasma’s Workflow Automation Solutions Development

C2M® Workflow provides a complete ecosystem of components and capabilities that enable the creation of dynamic, code-free, workflows that drive automation of critical business processes. C2M® Workflow provides the backbone for Plasma’s workflow automation solutions development. Solutions that deliver transformative process efficiencies. Those solutions include:


C2M® Workflow is utilized to provide process automation within individual solutions within Plasma’s Customer Engagement platform. Workflow automation solutions development that enables the enterprise to maximize opportunities for business growth. C2M® Workflow is a key technology within each of the following Plasma solutions.

– Sales Pipeline Management
– Quote to Cash
– Sales Analytics
Vendor Management

C2M® Workflow has provided the process automation component for enterprises that needed a comprehensive solution to replace legacy Vendor Management applications and routines. Workflow automation solutions development that provides automation and enhanced control of complex processes such as:

– Vendor Qualification and Onboarding
– Legal Doc Management
– Vendor Performance Analytics
Project Management

Plasma’s Project Management Solution is replacing legacy routines and applications that are manual, siloed, and paper-dependent. C2M® Workflow is the engine that enables the transformation from manual, inflexible, and costly to automated, dynamic, and cost-effective. Workflow automation solutions development that delivers automation of specific project management routines such as:

– Project Gating Process
– Resource Allocation and Tracking
– Project Budgeting and Control
– Risk Management and Corrective Action
Award-winning MicroAI™ Atom SDK
Field Service Management

C2M® Workflow is one of the primary technologies utilized in Plasma’s delivery of solutions within the Field Service Management industry. Workflow automation solutions development has been a key driving force allowing Plasma’s clients to attain new levels of operational performance and increased market share. Process workflows are utilized throughout Plasma’s FSM offering, including:

– Enterprise Asset Management (EAM)
– Sales and Service Management (SSM)

Implementation, Hosting, and Support (Managed Services)

Any software application is only as good as the quality of its implementation and of the ongoing support services. Plasma has a 15 year track record of providing high-end implementation, hosting, and support services for a wide range of enterprise-level deployments.

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“Armed with its new DLT capabilities the client has been able to introduce new business capabilities…including: the ability to transfer funds at a fraction of the cost and time of traditional banking and full automation of handling of cross-currency transactions that promotes client confidence.”
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