Digital Transformation

Digital Experience

Optimizing organizational knowledge to maximize business outcomes

The global livestock industry is now estimated to be worth ~ $450B. This is up from ~$350B in 2020. The industry is expected to top $700B by 2030. This growth has presented new challenges for the industry as companies struggle to cope with increased volumes of transactions, market disparities, and pricing volatility. The continued reliance on legacy, non-digitized, information management solutions has exacerbated the problem.

 
Digital Experience

Experience

Inability to provide a digital experience that is aligned with the specific needs of the customer. Portals that have not been designed to provide user-centric experiences.

Synthesize

Inability to collect and synthesize customer data across all input channels (social media, email, call centers, surveys, etc). Results in sluggish response to issues and opportunities.

Portals

Portals that do not deliver branding messaging that customers will respond to. Branding content that fails to stick.

Analytics

Inability to utilize analytics to draw conclusions regarding visitor/customer tendencies and behaviors.

Delivery

Content management that is cumbersome, non-intuitive, and not appropriately targeted to deliver maximum value.

Failure

Failure to deliver customer satisfaction, drive customer retention, and promote brand awareness due to all of the above.

Current Challenges

Common Problems Faced by Enterprises

It’s fairly simple. If you fail to provide your customers with a digital experience that is both engaging and memorable someone else will. Common problems associated with outdated digital experiences can include:

Case Study

Powerful Data Analytics, Data Visualization and Reporting

To provide the desired user value and experience the software solution would need to include comprehensive analytics, dashboarding, and reporting capabilities.

Delivery of a seamless and streamlined digital experience that has been developed to address specific needs of your targeted clients.

Development of brand messaging, imagery, and content that is consistently reinforced throughout the clients interaction with your digital environment.

Ability to develop, deliver, and manage digital content across a wide range of device types within web and mobile platforms. Quickly put your content where it will deliver the most value to your customers.

Provides the ability to track customer preferences and behaviors through the use of feature-rich analytics and customized dashboards. Take the right actions at the right time.

The result of all the above will…

– Improve customer satisfaction and stickiness
– Increase your brand awareness
– Build your reputation as a provider of a great digital experience
– Improve your market share and drive revenue growth

Benefits

Plasma’s Expertise

Plasma provides the technologies and the expertise that enable businesses to engage with their customers in a more fluid and engaging manner. Our technology-fueled tools will improve your performance in the area that matters most──your engagement with your customers.

Our Testimonials

What client’s say about us

Our focus is on delivering outstanding solutions and services to our clients. See what our clients say about their experiences with Plasma.

Industries

Range of Industries

News and insights

Visit our Blog Library for Additional Insights