The ability to quickly respond to conditions within a complex business environment can be the difference between success and failure. Real-time Data Analytics solutions can provide a decisive competitive edge.
Plasma’s C2M® Analyze is a dynamic analytics layer that provides Business Intelligence insights that can be aggregated from a wide variety of data sources (databases, API, flat files, smart devices, cloud applications, etc.). C2M® Analyze provides user-friendly drag and drop capabilities to create custom data-feeds as well as customized dashboards. Analysis and visualization of KPI data that is current, digestible, and actionable.
Plasma’s Analytics Technology
We incorporate our C2M® Analyze technology into all of our solutions that contain data analytics as a key deliverable. C2M® Analyze provides executives and key stakeholders with the ability to quickly assess specific business conditions and to take timely actions based on real-time information. C2M® Analyze is an integral component within the following Plasma solutions:
Enterprises that have achieved exceptional levels of customer engagement have typically done so by maximizing the intrinsic value of the data that is generated throughout the entire customer engagement lifecycle. C2M® Analyze delivers a full suite of data analytics capabilities within each of Plasma’s Customer Engagement Solutions.
Any mid to large enterprise will produce a prodigious amount of data across the various components of its Vendor Management program. C2M® Analyze is the analytics engine that allows the enterprise to fully capitalize on that data to drive improved management of its vendors across several critical disciplines, including:
Plasma’s Project Management (PM) Solution provides the enterprise with an ecosystem that generates critical data that produce actionable insights. C2M® Analyze provides the analytics engine within that PM Solution. C2M® Analyze provides powerful data aggregation and visualization capabilities that lead to improved performance across several PM processes, including:
Field Service Management
Plasma’s C2M® Analyze is the underlying technology that powers the immense data analytics capabilities within the Plasma FSM Solutions. Capabilities that power: real-time asset tracking, predictive analytics, device management, personnel performance management, customer insights, and more. C2M® Analyze is employed within individual FSM Solution components such as:
Implementation, Hosting, and Support (Managed Services)
Any software application is only as good as the quality of its implementation and of the ongoing support services. Plasma has a 15 year track record of providing high-end implementation, hosting, and support services for a wide range of enterprise-level deployments.
Take a look at how Plasma’s Solution manages 40+ million devices, and their data analytics, for one of the largest global telecom operators.